Dear Valued Customers. We will be closed for holiday starting 24th of December 2021 and resume business 3rd of January 2022. We stay in touch via contact@ecoluxshopdirect.co.uk.

Dear customers, We are open! We are currently operating business as usual.

Terms and Conditions

Ecoluxshopdirect.co.uk respect the privacy of our visitors/customers, which is extremely important to us. We take your online safety seriously. To better serve you and to make you understand how your information is used on our site, we have explained our privacy policy below.

 

1. The information we collect

 

We believe it's important for you to know what types of information we collect when you use our site. The information includes your Email, Name, Company Name, Street Address, Post Code, City, Country, Telephone Number, Password and so on. We collect this information in several different ways; to begin with, we use cookies that are needed to compile and aggregate non-personally identifiable information about the visitors to our web site. Personally identifiable information consists of information that is unique to you, such as credit card number and bank account numbers. The information is unique to you.

 

2. The use of information 

 

Help us make this site easier for you to use by not having to enter information more than once. 
Helps you quickly locate information, products, and services. 
Helps us create content on this site that is most relevant to you. 
Alert you to new information, products, and services that we offer.

 

After registering, you will receive our newsletters with information about sales, coupons, and special promotions. You can unsubscribe by using the link from any email newsletter or your personal subscribe setting after logged in.

 

Registration and Ordering:

 

During registration, you will be prompted to provide us your name, shipping and billing address, phone number, email address and credit card number. In addition, we may also ask you for your country so that we can comply with applicable laws and regulations, and we might also ask for your gender. These types of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our site, and for internal marketing purposes. If we encounter a problem when processing your order, we may use the personal information you provide us with to contact you.

 

Email Addresses:

 

You register for placing an order and receiving free promotional notices; we notify you when we receive a new brand, or new product style; to get there great offers, you simply sign up for our email newsletter. Your participation in a contest is completely voluntary, and you may choose whether to participate and disclose information to us.

 

3.How do we protect your information?

 

Customers are responsible for their own username and password safety and security on Ecoluxshopdirect. We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) across multiple websites. 
That said, we do implement a variety of security measures including offering the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. 
Our servers and website are security scanned and fully verified externally by McAfee Secure from Symantec on a daily basis to protect you online.

 

4.Privacy Security 

 

We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. We use the latest in encryption technology, and all employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities.